| Share Corporate Responsibility

About Motorola

Careers

Corporate Responsibility

Environment

History

Investor Relations

Media Center

Motorola Mobility Ventures

Technology

Motorola Mobility

Privacy

At Motorola Mobility, we believe strongly that you alone have the right to control who collects and uses your personal information. Our customers show trust in buying our products and we return it by doing everything we can to protect their confidential information.

We enforce stringent privacy policies and practices and we build technologies into our products to protect users’ private information.

PRIVACY POLICY

Our information protection policy is called iProtect. It covers both our employees and third parties who handle customers’ personal information for us. iProtect requires us to:

  • Inform customers and consumers about the types of information we collect about them and how we intend to use it
  • Allow customers and consumers to choose whether their personal information is used for marketing purposes or shared with third parties
  • Collect, process, transfer and store personal information in accordance with local laws
  • Ensure the security of personal information so that it remains accurate, is not accessed without authorization and is used appropriately
  • Provide customers, consumers and employees with the ability to access, correct, amend and/or delete their personal information when appropriate.

Read here our statement of online privacy practices, which applies to personal information collected through our websites and answers many frequently asked questions.

PRODUCTS AND PRIVACY

Our products are designed to protect user privacy and security. We include technology to guard against outside interference and provide voice data encryption on mobile phone networks. Our user manuals alert customers to their mobile phones’ privacy-protection functions.

Motorola’s leading-edge mobile phone security technologies include:

Data encryption technology, available on our Business Ready mobile devices such as the DROID RAZR/Motorola RAZR and DROID 4 by Motorola, allows customers to use their secure digital (SD) cards and internal phone memory to protect text, images and documents from unauthorized access.

Remote wipe, available on nearly all of Motorola Business Ready devices, allows customers to erase data on the devices internal memory remotely if their device is lost or stolen.

MANAGEMENT AND TRAINING

Our dedicated privacy team coordinates compliance efforts across our company, working with information protection staff and business security managers.

Led by a dedicated privacy lawyer, our legal department works with clients in areas such as IT, marketing, human resources, product development and procurement, to improve our data protection capabilities.

We train all our employees, every two years, in our frequently updated privacy policies and practices, and provide extra support for staff dealing with customers’ personal information. We also hold third parties to the highest privacy standards.

We take violations of our information protection policies very seriously. Employees face disciplinary action and possible dismissal. Agents and subcontractors face contractual penalties and/or termination.