Corporate Responsibility
Motorola Mobility

Recycling in the United States

In the U.S., Motorola Mobility is a strong proponent and supporter of environmental sustainability and recycling programs. In partnership with our carriers, customers, retailers and recyclers and on our own, we operate takeback programs here and across the globe. For more details on recycling specific Motorola products in the U.S., see the information below:

 

Mobile phones,
tablets and
accessories

In the U.S., we accept all brands of mobile phones, tablets and accesories for recycling. Download a postage-paid label to return your mobile phone, tablet or accessory. For questions, please email us at recycle@motorola.com.

To learn how to erase the data from your phone, please visit out MotoCare website, where you can search for the product manual/user guide for your Motorola product. When you open the manual. search for the section on how to performa "Master Clear" and this will wipe all of your data.

Batteries: nickel cadmium, lithium ion and nickel metal hydride

Used batteries (nickel cadmium, nickel metal hydride, lithium ion and small lead acid less than two pounds in weight) can be recycled as follows.

We will recycle lithium ion and nickel metal hydride batteries at no charge. Send used batteries to:

Motorola Reverse Logistics
5650 Alliance Gateway Freeway
Docks 1 and 2
Fort Worth, TX 76177
USA

Shipments may be sent COD through the U.S. Postal Service (USPS). Please note the following USPS requirements:
1. All secondary Lithium ion cells and batteries must be mailed in a firmly sealed package separated and cushioned to prevent short circuit, movement or damage
2. Except for batteries installed in equipment, they must be in a strong outer package
3. All outer packages must have a complete delivery and return address
4. The outside of the package must be marked on the address side "Package contains Li-ion batteries (no lithium metal)"
5. The mailpiece must not contain more than three batteries
6. Damaged or recalled batteries are prohibited from mailing unless approved by the mailing standards manager